Academy Terms & Conditions

We kindly request that you carefully review and fully comprehend the terms on which Miss Amber MD Aesthetics Institute provides services to its students and clients prior to booking any courses or treatments. *It is important to note we are NOT affiliated with any other organisation that may use similar terminology or branding.

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Introduction:

 

Welcome to Miss Amber MD Academy of Excellance. These Terms and Conditions outline the rules and regulations for using our website and enrolling in our training courses. By accessing this website and booking a course, you accept these terms in full. If you disagree with any part of these terms, please refrain from using our website or booking our services.

 

1. Course Bookings

 

1.1 Deposits

•A non-refundable deposit is required at the time of booking to secure your place on the chosen course.

•This deposit will be deducted from the total course fee.

 

1.2 Full Payment

•Full payment is due 14 days prior to the start date of your course.

•Failure to make full payment on time may result in the cancellation of your booking, and your deposit will not be refunded.

 

2. Payment Methods

•Payments can be made via bank transfer or credit/debit card.

•For bank transfers, payment details will be provided upon booking. Please ensure you include your full name or booking reference as the payment reference.

 

3. Cancellations and Refunds 

 

3.1 Cancellation by You

•If you wish to cancel your course booking, you must notify us in writing at least 14 days before the course start date to be eligible for a refund of the amount paid, excluding the non-refundable deposit.

•Cancellations made less than 14 days before the course start date will not be eligible for a refund.

 

3.2 Cancellation by Miss Amber.MD Academy of Excellence 

•In the unlikely event that we need to cancel a course, you will receive a full refund, including your deposit.

•Alternatively, you may choose to transfer your booking to an alternative course date at no extra charge.

 

4. Changes to Courses Miss Amber MD Academy of Excellence reserves the right to make changes to course content, trainers, or schedules if necessary. In such cases, we will notify you as soon as possible and offer alternative arrangements where appropriate.

 

5. Your Right to Complain We aim to provide the highest quality training and customer service. However, if you are dissatisfied with any aspect of our services, you have the right to complain:

 

5.1.Submit your complaint in writing via email to our support team.

 

5.2.Provide full details of your complaint, including your course details and any supporting evidence.

 

5.3.We will acknowledge your complaint within 5 working days and aim to resolve it within 14 working days.If you are still dissatisfied after we have handled your complaint, you may escalate the matter to a relevant Alternative Dispute Resolution (ADR) provider or contact Trading Standards.

 

6. Use of Website

•All content on this website is for informational purposes only. Miss Amber MD Academy of Excellence is not liable for any inaccuracies, although we strive to ensure all information is up to date.

•You may not use our website for any illegal or unauthorised purposes.

 

7. Liability

•Miss Amber MD Academy of excellence accepts no liability for personal injury, property damage, or financial loss incurred during training unless caused by our negligence.

•It is your responsibility to ensure you meet the prerequisites for each course before booking.

 

8. Data Protection Miss Amber MD Academy of Excellence complies with the UK GDPR and other relevant data protection legislation. Your personal data will only be used for booking and communication purposes and will not be shared with third parties without your consent. For more details, please review our Privacy Policy.

 

9. Governing LawThese Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Contact Us If you have any questions about these Terms and Conditions, 

 

please contact us:

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•Email: hello@missambermd.com

•Phone: 0161 362 4191

•Address: 85 Great Portland Street, London W1W 7LT